Return And Exchange Policies
Officia is happy to process returns of unwashed and unworn apparel within 30 days of purchase.
If you wish to process a return or exchange, please:
Contact Pam at Pam@OfficiaStore.com to initiate your return or exchange. Include in the email to Pam your reason for return or exchange and your original order number.
- If the return or exchange is approved, Pam will email you with a return authorization number.
- Write the Return Authorization Number (RA#) on the outside of the package.
- Refunds for returns will be processed upon inspection of the returned goods. Full purchase price (less shipping) will be refunded to the card used for payment. Exchanges will be processed upon inspection of the returned goods. Once item for exchange has been approved, the new item will be shipped to you.
Please ship the package back to:
2136 Ford Parkway #226
St. Paul, MN 55116
(We recommend using UPS or FedEx so your package can be tracked easily.)
Customers are required to pay for shipping returns back to Officia.